Legal Drinking Age:
You must be 18 years or older to use our website (Australia), or (if outside Australia) of the legal minimum drinking age in your state, province, or country. People under the age of 18 years cannot purchase any alcoholic beverage. Roylancer Distillery Co. reserves the right to request identification to verify your age at any time. We also reserve the right to refuse service at any time.
Damaged Goods on Delivery
Send Returns to:
Roylancer Distillery Co.
33A Randell Street, MANNUM 5238, South Australia, Australia.
Shipping, Delivery & Postage Policies:
For international orders on our web site please first request a quote for delivery.
Some countries prohibit importation of liquor without a license, and some prohibit the transport of liquor in the postal system. Delivery costs are dictated by the courier service we use at the time. Actual costs may vary. These costs will reflect in the shopping cart at the time of purchase. All products can be arranged to be picked up from our premise, providing you supply proof of the purchase.
Delivery Time frames:
Orders will be dispatched within 48 hours, during normal business hours (Mon - Fri) unless the product is on back-order in which case you will be notified regarding time frame.
Capital Cities & Metro Areas: Please allow 2-5 business days if in stock.
Country Areas: Usually 4-7 business days if in stock.
Other Areas: Up to 9 business days or more, depending on availability.
If an item you've ordered has become out-of-stock, or unavailable, we will ship the available items and the unavailable item will be back-ordered. We'll notify you if this is the case.
We will contact you by either phone call or by email to notify you of a back-ordered item.
If the back-ordered item is not available to ship within 14 days, we will contact you via phone or email to ask if you prefer to wait or cancel the order. If the order is cancelled, we will add you to our priority list and reserve stock and contact you if you are interested in continuing the purchase. We will only hold stock for a maximum of 72 hours.
Online Orders can be picked up from our address, full payment must be received before picking up the order with evidence of the purchase.
When we ship your order with one of our Shipping Partners, you will have to sign upon receiving your order. That is why we request that you provide us with a daytime contact number. This number is given to the courier so that in the event of a difficult delivery, you will be contacted. Deliveries and final delivery times are at the sole discretion of the courier service company. We will provide you with the consignment number and courier company's contact details, so you can call our courier company to check the progress of your delivery.
ROYLANCER & SONS PTY LTD
Liquor License: 57620128 South Australia.
Persons must be over the age of 18 years before they can purchase any alcoholic beverage from Roylancer Distillery Co.
Address: 33 Randell Street, Mannum SA, 5238 Australia.
ROYLANCER DISTILLERY CO. - All Rights Reserved. Copyright ©
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